Privacy Policy

Your privacy is critically important to us. At onelinebot, we have a few fundamental principles: we don't ask you for personal information unless we truly need it, and we don't share your personal information with anyone except to comply with the law, develop our products, or protect our rights.

1. Information We Collect

We only collect information about you if we have a reason to do so—for example, to provide our Services, to communicate with you, or to make our Services better.

• Information you provide to us: We collect the information you provide when setting up an account, such as your email address, name, and payment information.
• Information via Integrations: When you connect third-party integrations (like Google Drive), we securely store the OAuth tokens needed to sync your data.
• Usage Information: We collect information about your interactions with our Services, such as pages visited, buttons clicked, and chat metadata.

2. How We Use Information

We use the information we collect to provide, maintain, and improve our Services. Specifically, we use your knowledge base data purely to power your specific AI chatbot widget.

3. Security

While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction.

4. Third-Party Services

We use third-party sub-processors (like OpenAI, OpenRouter, and Supabase) to provide core aspects of our Service.